Zarafa server not available in Outlook client

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'''Situation:'''
'''Situation:'''
-
During some installations of MS Office when another language has been added through a MUI language-pack. <br>In this situation the MAPISVC.INF should be manually copied to the right location for for you installed language.
+
During some installations of MS Office when another language has been added through a MUI language-pack. <br />In this situation the MAPISVC.INF should be manually copied to the right location for your installed languages.
'''Solution:'''
'''Solution:'''
-
The example I would like to give here is a English MS Office installation with a Dutch MUI language-pack installed afterwards.
+
Example: Consider a situation of an English MS-Office installation with a Dutch MUI language-pack installed afterwards.
-
In this situation you would manually need to copy the file from:
+
In this situation MAPISVC.INF file should be copied from:
  C:\Program Files\Common Files\System\MSMAPI\1033\mapisvc.inf
  C:\Program Files\Common Files\System\MSMAPI\1033\mapisvc.inf
-
To:
+
to:
  C:\Program Files\Common Files\System\MSMAPI\1043\mapisvc.inf
  C:\Program Files\Common Files\System\MSMAPI\1043\mapisvc.inf
Line 82: Line 82:
PR_DISPLAY_NAME=Zarafa Directory Service
PR_DISPLAY_NAME=Zarafa Directory Service
</PRE>
</PRE>
 +
 +
 +
<div style="display:none">Keywords: MAPI MAPISVC</div>

Latest revision as of 09:10, 9 December 2010

Zarafa server not available during Outlook profile creation.


Problem:

Zarafa server option not available when creating a new Outlook profile after installation of the Zarafa client.


Situation:

During some installations of MS Office when another language has been added through a MUI language-pack.
In this situation the MAPISVC.INF should be manually copied to the right location for your installed languages.


Solution:

Example: Consider a situation of an English MS-Office installation with a Dutch MUI language-pack installed afterwards.

In this situation MAPISVC.INF file should be copied from:

C:\Program Files\Common Files\System\MSMAPI\1033\mapisvc.inf

to:

C:\Program Files\Common Files\System\MSMAPI\1043\mapisvc.inf


Additional information:

The content of the MAPISVC.INF file should resemble:

[Services]
ZARAFA6=Zarafa 6 Server
[Default Services]
ZARAFA6=Zarafa 6 Server
[ZARAFA6]
PR_DISPLAY_NAME=Zarafa Server
PR_SERVICE_DLL_NAME=zarafa6client.dll
PR_SERVICE_ENTRY_NAME=MSGServiceEntry
PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY|SERVICE_PRIMARY_IDENTITY
Providers=ZARAFA6_ABP, ZARAFA6_MSMDB_private, ZARAFA6_MSMDB_public, ZARAFA6_MSXP, ZARAFA6_MSMDB_Delegate
PR_SERVICE_SUPPORT_FILES=zarafa6client.dll
PR_SERVICE_DELETE_FILES=zarafa6client.dll
[ZARAFA6_MSMDB_private]
PR_PROVIDER_DISPLAY=Zarafa Message Store
PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
PR_PROVIDER_DLL_NAME=zarafa6client.dll
PR_MDB_PROVIDER=CA3D253C27D23C4494FE425FAB958C19
PR_SERVICE_INSTALL_ID={A3A49F29-BD95-4a05-A75C-E103F9E00EFB}
PR_RESOURCE_FLAGS=STATUS_PRIMARY_IDENTITY|STATUS_DEFAULT_STORE|STATUS_PRIMARY_STORE
PR_DISPLAY_NAME=Private Folders
660A0003=01000000
66090003=0C000000
[ZARAFA6_MSMDB_public]
PR_PROVIDER_DISPLAY=Zarafa Message Store
PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
PR_PROVIDER_DLL_NAME=zarafa6client.dll
PR_MDB_PROVIDER=094A7FD4BDD33C49B2FC3C90BBCB48D4
PR_SERVICE_INSTALL_ID={A3A49F29-BD95-4a05-A75C-E103F9E00EFB}
PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
PR_DISPLAY_NAME=Public Folders
660A0003=03000000
66090003=06000000
[ZARAFA6_MSMDB_Delegate]
PR_PROVIDER_DISPLAY=Zarafa Message Store
PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
PR_PROVIDER_DLL_NAME=zarafa6client.dll
PR_MDB_PROVIDER=85107C7C6DBC534e9DAB8A53F8DEF808
PR_SERVICE_INSTALL_ID={A3A49F29-BD95-4a05-A75C-E103F9E00EFB}
PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
PR_DISPLAY_NAME=Delegate Folders
660A0003=02000000
66090003=0C000000
[ZARAFA6_MSXP]
PR_PROVIDER_DISPLAY=Zarafa Transport Provider
PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
PR_PROVIDER_DLL_NAME=zarafa6client.dll
PR_SERVICE_INSTALL_ID={A3A49F29-BD95-4a05-A75C-E103F9E00EFB}
PR_RESOURCE_FLAGS=STATUS_PRIMARY_IDENTITY
PR_DISPLAY_NAME=Zarafa Transport Provider
[ZARAFA6_ABP]
PR_PROVIDER_DISPLAY=Zarafa Directory Service
PR_RESOURCE_TYPE=MAPI_AB_PROVIDER
PR_PROVIDER_DLL_NAME=zarafa6client.dll
PR_SERVICE_INSTALL_ID={A3A49F29-BD95-4a05-A75C-E103F9E00EFB}
PR_DISPLAY_NAME=Zarafa Directory Service


Keywords: MAPI MAPISVC
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