Zarafa cached logging for Outlook
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| - | Uncompressed synclogs can be found at C:\Documents and Settings\<user>\Local Settings\Temp\synclog.txt | + | Uncompressed synclogs can be found at |
| + | <code>C:\Documents and Settings\<user>\Local Settings\Temp\synclog.txt</code> | ||
| - | Compressed synclogs can be found at C:\Documents and Settings\<user>\Local Settings\Temp\synclog_<number>.txt.gz where <number> is the process id of outlook. | + | Compressed synclogs can be found at |
| + | <code>C:\Documents and Settings\<user>\Local Settings\Temp\synclog_<number>.txt.gz</code> where <number> is the process id of outlook. | ||
| - | For Vista/Windows 7 the folder will be C:\Users\<user>\AppData\Local\Temp | + | For Vista/Windows 7 the folder will be |
| + | <code>C:\Users\<user>\AppData\Local\Temp</code> | ||
Revision as of 19:34, 15 February 2011
In rare occasions it can occur that some items are missing in outlook when Zarafa is in cached mode.
To debug this a synclog may be created, to do this please follow the steps below.
Open regedit and create the following keys.
Enabling the synclog:
Location: HKEY_CURRENT_USER\Software\Zarafa\Client
Name: SyncLog
Type: DWORD (32-bit)
Value data: 1 to activate, 0 to disable
Base: Decimal
Then after adding this key you can choose to add one of the following, please do not add both of the following keys.
Uncompressed synclogs:
Location: HKEY_CURRENT_USER\Software\Zarafa\Client
Name: SyncLogLevel
Type: DWORD (32-bit)
Value data: 6
Base: Decimal
Compressed synclogs:
Location: HKEY_CURRENT_USER\Software\Zarafa\Client
Name: SyncOptions
Type: DWORD (32-bit)
Value data: 15
Base: Decimal
Uncompressed synclogs can be found at
C:\Documents and Settings\<user>\Local Settings\Temp\synclog.txt
Compressed synclogs can be found at
C:\Documents and Settings\<user>\Local Settings\Temp\synclog_<number>.txt.gz where <number> is the process id of outlook.
For Vista/Windows 7 the folder will be
C:\Users\<user>\AppData\Local\Temp
