@morrow without logs this will be hard to track down. can you ask your administrator to open up a support case for this?
The Zarafa commercial product is available in three different editions (check out the difference in features in the editions table).
All editions are offered through a subscription model. This implies that if you do not have a valid subscription or you do not renew your current subscription, you are free to use the software as it is. However, note that you will not be able to upgrade to another major version of the software and you are not entitled to Zarafa support. So make sure your subscription is valid at any time.
In the below table you find the different pricing.
Feel free to calculate your license price directly with the Zarafa license calculator.
|Starting package||€ 80 (5 pack)||€ 560 (20 pack)||Contact sales|
|Annual||€ 16 / user||€ 28 / user|
|Additional users||€ 16 / user / year||€ 28 / user / year|
All prices are exclusive of VAT
All editions can be ordered per 5 users
>100 users: 5% discount
>250 users: 10% discount
>1000 users: 15% discount
>5000 users: contact sales
Public sector: 25% reduction (including city councils and governments)
An educational discount is granted to state schools and universities where the license is mainly used by students, pupils or teachers.
This discount is not applicable to private companies in the education sector.
The discount can be up to 75%. Please contact sales for an official educational pricing quotation.
Our sales department is available for any other information about pricing at email@example.com or +31 15 251 7715